I love how user friendly this platform is. It makes it super easy for our users to find information that they are looking for when it comes to our products and services. They also make it very easy to update so changes can be made quickly. If you want to keep up to date with what your users need you would have no choice but to use this tool because everything is done right out there. We haven't really found anything that we dislike about this product. You will most likely get used to the software after using it for a while. We are able to receive updates from our customers and make changes to our website and app in minutes instead of hours.