Header banner
Revain logoHome Page
Steve Waldbillig photo
Japan, Tokyo
1 Level
695 Review
33 Karma

Review on OneTigris by Steve Waldbillig

Revainrating 1 out of 5

Falls OneTigris Online Store Not up to expectations

I had great expectations for OneTigris' online store as a product manager. Unfortunately, I had a very disappointing experience using the website. The user experience is poor despite their impressive product assortment. To begin with, the site's navigation is imprecise and perplexing. Finding what you're searching for is challenging, and even when you do, the product descriptions are frequently vague or inaccurate. Making an informed purchase choice becomes challenging as a result. The purchasing procedure is yet another problem. It has unnecessary stages and cryptic prompts, and it is slow and laborious. And despite the fact that the website advertises quick shipping, I discovered that my order took longer than anticipated to appear. Finally, despite OneTigris' claims of dedication to customer satisfaction, I was unimpressed by their customer support. When I did manage to speak with a representative, they were unresponsive and useless. Overall, OneTigris needs to work on improving the user experience and customer service if it wants to be an excellent online shop for outdoor enthusiasts. I would be hesitant to suggest the website to others until these problems are fixed.

Pros
  • Products are meticulously crafted with premium materials.
Cons
  • Incomplete or confusing product descriptions.