The program has helped me keep track of my business with ease. I love how it integrates into Microsoft Outlook so that I can easily access everything through one spot. There isn't much to dislike; however, there could be more features added. We have been using this product since we started our own housekeeping service back in 2005. This software helps me stay organized and makes managing my time easier than ever before. I like how easy it is to use. The software makes it very simple to keep track of my clients and their tasks. I also love the reminders feature which helps me stay on top of things. Sometimes there are bugs with the app, but it's very easy to fix them when they pop up. It's a great program that has helped me organize my business. It's made keeping track of my clients much easier than using paper notepads.