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1291 Review
48 Karma

Review on Invivo5 by Bobby Martinez

Revainrating 4 out of 5

Excellent Customer Service + Great Software

I use invivoa primarily to create radiology reports from my images but it's also great once you know how - if you're patient! It can be finicky at times so try not to get frustrated when your computer freezes up or fails mid-process. There are still many tasks within that don't yet have an integrated solution like in other suites (eg FHIR etc). But i'm sure they will soon as their roadmap mentions those very features multiple time frames hence why we see updates coming out all of these months without fail!! The support team does what they can where ever help is needed; there has always been someone available whenever one would need them even via slack/email during work hours around world clock zone differences so nothing shorted than A+ experience with this brand overall. Patient Image Retrieval, Report Completion &amp. The ease of use - it's very easy to learn- also great customer support! I wish there were more functions available in this program as well as other programs we used previously. We are able to provide better service to our patients than previous companies did. It was difficult to keep track of information on multiple sites with multiple providers when using old systems.

img 1 attached to Invivo5 review by Bobby Martinez



Pros
  • I like the ease of use as well as the patient and radiology experience that has been a great experience
Cons
  • The customer support team was a great help in my experience but the program is still at a very very very very very very very very very very very very very very very very very very very very very very very very very very very very