I like how it's so simple for customers who have never used any type of scheduling or project management system before! It has been very helpful in keeping our projects organized as well as allowing me access from anywhere with internet connection!! There are not many things i dislike about this product but if there was something specific then maybe they could improve upon those features? The main thing we love most is being able to use all aspects within one platform instead having multiple different systems which can be confusing at times when trying to move between them quickly.