I was very skeptical about buying such an expensive item without a US 800 number to call tech support. But backed by Revain's return policy and Fasttobuy's 1-year limited warranty, I went for it! We were able to use the printer successfully, but after a few prints we needed help. After a quick email to customer service we got in touch straight away with Daisy who not only helped us resolve technical issues for a few months but also sent replacement parts via Revain. Daisy was able to help us get answers directly from Creality 3D's technical support team via email and was available via FaceTime. Despite a twelve-hour time difference, we made it! She was amazing and is a great example of how Fasttobuy stand behind the products they sell. I will definitely deal with them again! The photo and video show the process of printing parts of the Mandalorian costume and helmet that my son printed.
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