I love that you can connect with other social media users in real time, so you don't have to wait until after work hours or during lunch break. It's also great because when someone posts something on their page, everyone else who is logged into hootsuite will see what they are posting! This makes it very helpful if we need to respond quickly. Sometimes there isn't much information about certain topics (like new products) but this doesn't really bother me too much since I'm not searching for those specific items anyway. The layout of the app could be more user friendly. There should be an option to add multiple accounts at once instead of having to go through each one individually. Also, sometimes the "add account" button won't appear even though I've already added all my credentials. Just make sure you know how to navigate around the app effectively before using it. We're able to easily collaborate together while working.