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722 Review
57 Karma

Review on Arbox HAP by Austin Wolf

Revainrating 5 out of 5

Great investment for improving efficiency and effectiveness

The main benefit of this system are that it has reduced our time to market by half as compared with other systems we have used previously - from months to days! It also enables us to see more information about performance than was possible before without needing additional equipment or people (which often adds considerable cost). Not yet fully implemented but all aspects seem very good so far. We haven't had any issues reported either internally or externally thus far; however, I am sure they will be discovered soon enough!! Our team's productivity greatly increased when moving away from manual data collection methods to using a robust online platform which provided timely reports across multiple platforms at low risk/cost.

Pros
  • Online portal for submitting service calls is easy to use interface & extremely responsive customer support staffed 24x7
Cons
  • Almost everything is ok