I bought the set as a gift for a friend. I noticed that in my original set one of the rocks was cracked and one of the bases was damaged during shipping. I spoke to the seller and she answered the question quickly. She sent me a new set the next day and handled my experience perfectly. You can tell a lot about a company not by what's going well, but by what happens when things go wrong. Despite the issue, it was a great customer experience and my friend loves the gift. :)
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