The best part of this product is that it is easy to use. You can easily drag and drop your contacts into the program and start interacting with them. It helps in creating leads and converting them to sales as well. Sometimes there are some glitches which we found difficult to handle and resolve. Once you get used to its features, you will be happy with it. This is one of the most effective tools to manage all your Sales activities. I am managing my entire team using this tool and we have been making good profits by selling our products and services effectively.