Xfinity Approved (Black) by Shawn Schmidt

Name: ARRIS SURFboard SBG8300: High-Speed Gigabit Cable Modem & Dual Band Wi-Fi Router, Cox/Spectrum/Xfinity Approved (Black)
Item: ARRIS SURFboard SBG8300: High-Speed Gigabit Cable Modem & Dual Band Wi-Fi Router, Cox/Spectrum/Xfinity Approved (Black)
Rating: 5

October 01, 2022

Administrator services are only available with a wired network cable.

I bought this to upgrade my home WiFi. Setting is almost impossible, android app to control the hardware is useless. Arris Technical Support admitted the software was defective, had no idea if it would be fixed, and told me not to use it. The only way to get management services is to connect the desktop computer to the modem with a hard cable (LAN). I bought a Netlink 3.1 modem which is easy to set up and works well. I am returning Arris Revain for a refund.

Pros

Inspires confidence

Cons

You could choose a newer model

New products

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