Refused to return defective item and now they are intimidating/tricking me into canceling my claim! "Once you withdraw your claim, we will give you a full refund on this order. We have already contacted the finance department to return your order. After you withdraw your claim, we will promptly refund your postage and the cost of the goods. We don't lie and if we do, you can contact Revain to complain about us. "Arrived in a heap of dirty and bent parts, without instructions and after 8+ hours of wallowing in EXTREME dirt and grease (probably also carcinogenic), cutting and bleeding from unfinished sharp edges and trying to talk to these people, HE NEVER MADE A SWEK! Bent into the wrong shape without correcting adjustments. (The needle guide/tube was COMPLETELY defective and the suture take-up arm was bent) and weeks went by, lots of emails (mostly from them!) only to be lied to while they kept trying to get me to close the claim ( Claim opened after going EVERYWHERE with these incredible scammers) and ignored my concerns! Do yourself a favor and stay away from it. And if you ignore my warning, you just know what to expect. After extensive research I found that less than 30% of these are even workable and even then it takes a lot of effort and you will still be in a world of pain struggling with tangles and broken threads. Big caveat. , this is how the presser foot ruins your material like hell. So sharp, and his attitude controls almost nothing. "Leather test" under this sewing foot with "test stitches" - WRONG! The leather sample had no sewing foot marks which means it was sewn on a different machine and then placed here to look like it has been tested! Wow! As soon as I lowered my sewing foot onto this immaculate specimen, it chewed EVERYTHING on the skin with its sharp teeth (on its sewing foot). An obvious scam! Their company is aptly named "FISTERS" because that's pretty much what they do to you when you make a mistake. Give these thieves/scammers your money. I am appalled by her actions and attempts to manipulate me to close my only escape from her abuse. LET THE BUYER BE ATTENTION!
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