I love that it is so simple to use! It's also very easy with all of my favorite features (Groups & Chats). The ability to have an online database makes me feel like this can be used by anyone at any time without having access issues when you're not around them physically - which helps keep everyone connected no matter where they are geographically/logistically speaking!! This has been great as we've had people come into our office who do work remotely but still want us involved because there isn't always someone available during their hours here locally. We were able reach out via chat from anywhere if needed too since everything was stored digitally now rather than just emailing things back n forth etc..