The best part about this product was that it allowed us to communicate with our patients without being in their office or waiting room which made them feel more comfortable coming into clinic when they felt sicker than usual! It also helped keep track of appointments easily at home instead if having paper copies everywhere I went during my shift as well so we could be sure no one forgot anything important from last visit (like patient's meds).
This software has not been updated since 2016 but there were some issues along those lines where sometimes you would get stuck trying find something online because everything had changed/was outdated compared too what used t0 have existed before 2014ish version etc.. We are still using tigertext essentials however now its easier finding things like medications after hours rather then searching through old records again just hoping i didnt miss any info outta nowhere lol.