I like that they have all of their tools available to you in one place, so it's really easy when working with them! They are very helpful as well - anytime we've had questions or concerns about something (that was not immediately apparent), someone from support has been right there helping us out whenever possible!! We do love how simple everything can be once set up correctly; however sometimes things get lost along our way which makes troubleshooting more difficult than necessary at times but overall this program works great considering what its capabilities offer.