I like the fact that it is a one stop shop to track permits, inspections, and reporting. It's also very customizable so you can pull reports from any state or region in the country. You can't have too many tabs open at once but you can customize which tabs you want to see by clicking through menus. The system can be a little buggy but they are constantly updating. My main issue with this software is that I cannot print reports. They don't provide an electronic report option only paper copy. Also if you close the tab it will not auto exit out of the program unless you hit the X button. I hope to be able to print my reports to PDF. It is the most convenient way for me to keep all my information together. You can enter all the info into one place then just print them out in a folder to take to your inspector when needed. I like how easy it is to keep track of all my permits in one place! The app also makes tracking inspections very simple as well!! It's not much but we do wish there was an option for more than just email notifications when something comes up (like you can get now). We are able solve our permit problems before they become issues so this has been great.