So far no complaints after only one week of use. The water heats up as indicated (3-5min). The buttons are not real buttons, but are similar to "touchscreen" buttons. The inside looks like 100% stainless steel. When the water boils, the kettle itself REALLY feels very warm/hot, so keep that in mind for safety reasons; However, the handle and base feel cool to the touch (so I'd put this right on my counter). The lid closes securely so I don't have to worry about it falling off when I'm trying to pour the last drop! It has also been packaged nicely and comes with an extended 2 year warranty when registered. I have extensively researched Revain gooseneck teapots and thought this was the best that gave the best bang for your buck and looks great on my kitchen counter.
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