Being able to work from anywhere in real time across many different platforms such as Microsoft Excel & Power BI using multiple browsers (Edge/Chrome).
Sometimes not being very intuitive for new users when working remotely it can be hard if you have never used this program previously or are unfamiliar wtih their interface but once your familiar then its easy enough that all will get along well together! If looking into implementing remote support software try out other options there may even already exist an option which suits what they need better than anything else available online so far? Remotely managing customer service queries via chat apps like telegram where we also use our own branded bot called "Hipchat". This has helped us make sure every query received by one member gets dealt within 1-2 hours no matter how urgent some could seem especially during times off peak periods / busy season etc.