I love how easy it is to use! It's so simple for patients with skin conditions like eczema or psoriasis (which are my specialties) - they can easily navigate through their own care plan from any device at home/work without needing help navigating complex software as other doctors do in our office setting. The only thing i don't really enjoy about this system has been its ability sometimes not syncing up when you're trying to upload photos of your rash etc., but overall great product!! We've seen an improvement since implementing ezerm into all practices where we work within healthcare systems across multiple states including New York State Medicaid & Medicare plans which include over 100 providers who have adopted this tool thus far throughout NYS alone.
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