I like that it is easy to use and has all of my patient information in one place, which makes scheduling so much easier! It is very user friendly and simple to navigate, and the customer service is great as well. It is a little pricey, but if you are looking for an easy to use system, this is the way to go. It saves me time when scheduling appointments because everything is in one place. So far I have not had any problems with the program. However, I am sure I will at some point, but their support staff is fantastic and they always help out. I highly recommend this product, especially if you are looking for something simple and easy to use. I am able to see all of my patients appointments in one place, so I know what doctors I need to see next. This helps me schedule more efficiently and also allows me to keep up.