I like how easy it is to use, as well has being able of seeing all my appointments in one place! It's not very intuitive at first but once you get used too its great!! The only thing i dislike about this software was when there would be an appointment conflict with another patient that had been scheduled already by someone else (not me). This made finding out who worked where difficult sometimes because they didn't have their names or phones listed anywhere online so we couldn’t find them easily without resorting tot he phone list which wasn;'e always accurate either since some people were off-site during certain times throughout our day making us unable ot contact anyone even if needed due tto timezone differences etc.. So far everything seems good though just minor issues here &there nothing major yet however after using other programs suchas Vetspire from before topazz came around now im happy knowing what everyone does each week.