First, the device won't connect to WiFi for updates (this seems to be a common problem with some software versions). It's fine, I connected it to the PC, started the updates, everything seems to have completed successfully. I connected it to the truck and it says the car is not supported, you need to run updates. Connect to the PC, writes that it was not possible to find updates on the server. You can erase the device and it says it's fully up to date and repeat the cycle again. My truck is definitely supported and is the right model. Long waited for support. Will update if they can fix it or not. Otherwise, you'll have to return that expensive paper pulp. Update, after a few days of working with tech support they were able to get it to recognize the machine. Canned tunes have a noticeable difference
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