I love that it includes everything from basic to advanced features, allowing for ease of use with all types/sizes funerals! Not much at this time but have heard nothing negative about EMCom as far back we've used them in our area (about 4 years).
Would like more customizable options regarding services offered by different providers such as cemeteries or cremation companies - which would be great if they added those additional choices down below "add service." This makes managing your business so easy when you can see what's going well then make changes needed next year etc.. It also helps ensure everyone gets paid properly too!!