I like that it allows me access from anywhere, so no need for physical office presence or clinic visits! It's secure - great security features available with all of their solutions (not just vaults). There are some glitches in how you can navigate within certain parts such as setting up an appointment/appointment reminders etc but they're working towards fixing this soon enough!! Definitely worth trying out if your looking into using remote monitoring options- especially when there may be times where staff members aren't readily accessible at work due too COVID restrictions.- easy accessibility via smartphone apps /computer screen sharing; allowing clients who live far away yet still want regular checkups without needing them physically present right now during quarantine time period.