I like that it's easy to use, very user friendly interface which makes creating invoices fast! The price for this software seems expensive compared with other similar products out there but once you get used everything works great so no complaints here at all :) There are times when we need help from customer service regarding certain issues (or questions) about how something should be done or what features they would prefer etc., sometimes their response time can take up few days as well - however not always since some of them respond quickly while others could require more patience before responding back :). Creating quotes/invoicing has become easier now because i don't have any problems in doing my job anymore thanks mainly due its ease-of using feature & quick results generation!