The unit I received was new except for the remote control. I have a very similar Panasonic product (DMR-E75V) which has served me well for many years of heavy use. Because of my satisfaction, I wanted the same VCR/DVD recorder for the family room. The remote had rust on one of the internal battery posts, suggesting that the AA batteries must have leaked or moisture got into the remote. It doesn't work at all so I have to use the old remote for both. Not all functions of this product can be used without a working remote control.
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