I like that it has an easy to use interface for my organization - no coding required! It's also very flexible so we can easily create new templates or add functionality if needed. The support team are amazing at helping out with any issues you may have along your way too. Nothing really came across during our implementation process but they were always available via email/phone when things did arise. If you're looking into implementing some project management software this would be one worth considering (and using!). At first there was confusion over which features to implement within ATC vs another PPM system however their customer success manager quickly helped us understand what each product had to offer.
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