I like the ease of use. It's very intuitive which makes it easy to navigate and use the system with minimal training. It also has an excellent customer service team that listens to any questions or concerns you may have and make sure they get addressed as soon as possible. The interface is not something that I dislike because there is nothing that I can think of that really bothers me about it. If anything, I do wish that the design was more modern and cutting edge. So far my only complaints would be that I wish that the user interface were more streamlined and that it included a calendar feature so that it could be integrated into other applications and used effectively. The software works well for us and we have seen significant benefits in time management efficiency and staff productivity.