Review on Cyfie Kickstand Adjustable Kickstands 16 20Inch by Josh Flanagan

This product is not suitable for 16" bikes at all. It's too long, even on the lowest setting my daughter's bike flipped over in the opposite direction. I contacted the seller and they actually called me an idiot and told me to check the size of the bike and make sure it's fitted correctly. We have 5 bikes for 4 people. I am fully aware of the size of their bike and the installation of the side stand. I've attached an image of how we had to use it to get it working. Very disappointed with the product as well as the customer service. I have sent photos proving that I am not stupid and their bike is 16" and also that it does not work as advertised, I have not received any reply yet. Horror is just awful.