The best part about this product is that it makes your life so much easier! You can do everything from one place at once which saves time in addition to making sure you're never missing anything when submitting an insurance claim or billing statement.
There are some things I'd like fixed but not many - they've been improving their services over recent years with new features being added regularly as well as solving problems we had previously experienced (ease of use). We were able to reduce our administrative workload significantly by having all data relating to benefits, including medical assessments etc., stored centrally within one system rather than spread across several different systems/websites used throughout the organisation.