I called Sena prior to purchase to ensure it would work with my bike/helmet and power ports. I was assured of that. When I received the item it didn't work with either the helmet or the power connections that I discussed with them. I contacted support and ended up speaking to a manager who refused to do anything. I plan on going back to the original seller as Sena won't do anything for me. Buyer beware, his staff doesn't seem able to provide accurate information
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