I have been using beacon mind for about 3 months now, it has helped us to track people movements around our shop and see where they are looking at and what products they're interested in. Their customer service is great too! At first you may feel like there's alot of things that could go wrong but after working with them for awhile everything will become second nature. The only thing we dislike about beacon mind so far is their pricing structure. It can get expensive if your store isn't very big or you don't need as much tracking power as they offer. We've made some really good improvements since implementing beacon minds services.