So three stars is a bit rough I think. The product arrived on time in good condition. My problem is related to the physical functionality of the item. I used to have a 55" Vizio with this remote. It has made it a lot easier to use apps like Facebook. This remote worked great. However, this remote has button issues. When you click on some of them they get stuck. It is like the rubber buttons are tucked under the hard plastic case of the controller. That's why only 3 stars. I still like it better than the standard remote that came with my 65" Vizio Smart TV. Well at least it is it like that
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