The ease of use, it's ability to create different charts for multiple dental practices with one chart template which is easy enough that I can easily share my templates or even make changes after they've been created by other users who have more experience than me! There are some features in this software where you need someone else (a developer) because there isn't an option within their system itself - but overall great tool if used correctly!! It helps us keep track of all our patient records so we don’t lose any important information between visits/appointments etc..