I got mine a long time ago and it was easy to install and all. But every time I plug it into the trailer, it turns off. Normally without a trailer it will illuminate green when the brakes are applied, but when connected to a trailer it will go out and not function. I've tried calling and getting help but always fail, even replaced all the fuses that could be the problem and nothing has worked. And I know the trailer is good because my 2019 fingers don't touch it and the controls on this truck work great with the trailer. It's kind of not here, I can't figure out why. Now I'm trying again to get their help for a full refund.
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