We use INFORM extensively at P&J Medical Equipment Inc for many years now and has met all our needs - nothing! The system does exactly what it says in the title, documents can be tracked & managed. I have never encountered any problems with this software since we purchased several year ago. Great product without doubt!! For managing daily operations (logging) - easy! Easy integration into MS Office as well. As mentioned in my previous post this software can be used not only for airline industry but it's also useful with other industries (manufacturing etc.). The interface of this product could make more user friendly if there are some new functions added as well which would improve their popularity so that everyone use them without hesitation! I think they should include cloud storage too because most people nowadays prefer using online platform than storing offline files like pdf/documents or images.