The best thing I like about this product is that it has a very easy to use interface, so it's very user friendly. It also offers a lot of different features in terms of security and authentication. Also, the support team is really helpful and can solve any problem you might have. I dislike that sometimes when I try to log into my account, I get an error message saying "Invalid username or password". Sometimes there's no solution for this problem. I'm using this software to make sure all the information that comes from our customers is secure. We're solving the problem of having to send documents by fax. This way we don't have to worry about any problems with the postal service.