I like that they are constantly trying new things, which has helped me get used faster than other systems we've tried before! They have some great features for tracking our gear (like ammo) as well - really makes keeping track of everything much easier when you're not dealing directly w/the vendor or shipping department at work all day long :) We use their system primarily because there's no way around having your own database built into each product line at this point; however if one were looking solely towards using them just due to ease & speediness then perhaps another option would be more suitable? Tracking ammunition usage by users who don't want an entire accounting program installed onto every machine seems pretty cool though ;) As far as issues go... none yet!! It definitely works better overall compared with previous options available here previously ;-) If anyone was thinking about switching over away form something else maybe give these guys' products try first.