We use this product as part of an overall price optimization program at work with multiple products within it's domain like books, movies etc.. It has been very useful in helping us understand how competitors are doing their business which ultimately drives improvements across all aspects including cost management! This is also great when we have questions about what customers want or need since they do such extensive market research internally every year before putting new offerings up that can be easily compared against other competitor offers (and sometimes even internal ones). There isn't much I dislike so far; there were some minor UI quirks here &there but nothing super major after working closely w/ them over time. If anything just get used to using more advanced features than perhaps initially thought because these things make life easier once implemented properly - not harder!! They've got good support staff who listen well if problems arise too. Price monitoring between different channels i'm sure many businesses face similar issues especially.