Bought 2 mugs for the second time to give twin sorrento the benefit of the doubt. I bought 4 cups at the end of 2017, they all broke or cracked within 4 months. Email sent to Gemini Sorrento but was told it was user error. Well, I'm 72 years old and I've been washing dishes for a long time! I don't break anything, very often! Anyway I liked the cups and tried again as you can see in the photos one was cracked and the other cracked on the bottom. It hasn't even been a month. Purchased on 12/27/2018 and received on 12/31/2018! I can't afford this problem. Thank goodness Revain is good with refunds. (May be). Just take a look
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