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Italy, Rome
1 Level
741 Review
42 Karma

Review on Joyooss by Braden Douville

Revainrating 1 out of 5

Joyooss Online Store: A Disappointing Experience

As a Product Manager in the toy business, my recent online shopping experience with Joyooss was less than satisfying. While I was impressed by the variety of products they offered, I was disappointed by the quality of service I received. The website's user interface is confusing and disorganized, making it tough to locate the information I needed. In addition, the purchasing procedure was difficult to understand and lengthy. Although the goods themselves met my expectations, I found the prices to be significantly higher than those of competitors. I was dissatisfied with my buy because the prices weren't competitive and the interface was difficult to use. In addition, when I had questions or concerns about my order, customer support was slow to respond and unhelpful. The delay in arrival only added to my annoyance. Overall, I would not suggest Joyooss as a great place to buy games and toys online. Although they have a lot of products to choose from, the website is difficult to navigate, their prices are higher than average, and their customer support leaves a lot to be desired.

Pros
  • Outstanding assistance to one's customers.
Cons
  • There were instances when the customer service was unresponsive.