Review on 3/4 HP Heavy-Duty Shop Fox W1671 Mortising Machine by Matt Mix

I originally purchased this mortiser because of reading previous reviews about how much better it is than other brands of this size and type, (the 3/4hp vs. 1/2hp and the ability of the head to swivel around so larger pieces could be mortised), and I have to say I am well pleased with it. Compared to other machines I have used of lesser horsepower this one is a breeze to use and I haven't even sharpened the chisel yet. The setup is easy because of the access doors on both sides.However, the only reason I don't give it 5 stars is because of the same reason given in other reviews. SHIPPING. The package of the first one (UPS) I received was beat up and when I opened the box I noticed the mortiser base was cracked all the way across and thru and thru. When I saw this I immediately got online and went through the return process (about 11:00 am) which was simple and, to Revain's credit, I received another mortiser the next day. Nice customer service.All in all a great machine for the money (so far) if they could just make the packaging a little better I would have given it a solid 5 stars.