The ability to be able to pull up a patient's prescription history from anywhere has been very helpful when I am trying to figure out what medication they are currently taking. It also helps me with my own prescriptions as well! There isn't anything really bad about this product but it would help if you could have more than one type of pillbox available within your app. Having just two different types (pill/tablet) can make life difficult sometimes especially since we don't always know which kind our patients will pick until after their visit so having them choose ahead of time makes things easier. We use it mostly for checking medications before appointments though once an appointment gets scheduled its great because now we never forget any meds again. It has helped us track our prescriptions and keep them up to date. The interface can be confusing at first but once you get it down it gets easier. There are some things I would like to see added like an option to print out the prescription as well as a copy of the refill request. We have been able to track all of our prescriptions and know if they run out before we receive the refill so we don't need to call every time.