Review on Frigidaire Stainless Steel 2.2 Cu. Ft. Countertop Microwave by Jeff Johnson

Recommended by a friend but worst we've ever used. First of all the package came with a DAMAGED UPS, a huge hole in the package like it was dropped and kicked on the way. SO heavy stuff and despite concerns about apparent damage from UPS we didn't bother returning it so we tried to use it AFTER A WEEK < INTERNAL SCREEN DAMAGE. ,the underside is loose, the fairing is NOT SURE AS IT SHOULD BE. WE DECIDED TO RETURN it but the owner got sick and ended up in the hospital as he missed the scheduled pickup, so can we return this BEAST, so heavy and badly done? AMAZON PLEASE HELP. AMAZON must ask UPS to pay for damages!