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1277 Review
43 Karma

Review on ChannelCandy by Kirt Phillips

Revainrating 4 out of 5

Great Communication Tool That Works Well With Other Software

The platform is user friendly, very intuitive for anyone who has used other platforms within the same space! As with many companies we are currently working with in our marketing programs you can't do everything from one system so there's bound to be some things that need more than just an app change or two (even if they're minor) - but overall it works great & offers loads of flexibility when thinking about what types / formats your team needs! It does look like someone could make quite big changes without any input as well which I don't think all software packages allow at this point anymore unfortunately. We've been really happy thus far using CC since mid/late Q1 2018. Our teams have found that the tool allows them freedom over their own schedule - including being "always available" even during certain times where others may not always benefit due to office hours etc. ChannelCandy is a great tool to communicate with our partners. It is easy to use and very intuitive. I like that it is updated regularly and that our partners can easily integrate it with their own tools. I would like to see more integrations with other tools. I would also like to see more integrations with other tools. I am solving the problem of having to communicate with our partners. It has made it much easier to communicate with them.

Pros
  • Flexible work schedulesEasy scheduling optionsGreat integration across various devicesFast response timeAbility track engagement metricsLots o' customization features
Cons
  • Would love abilityto add content directly into message threads
  • Abilitieshould include multiple choice questions