The ability to have one place where I could access my patient information was great! At first it took time for me as well since we were both new at this product so there would be times when you'd get stuck looking up something that wasn't available yet or not even known about by our staff members (or maybe they didn’t know what exactly). Once everyone got used though everything went smooth sailing from then onwards!! It's been almost 6 months now of using AI Med with no issues whatsoever still today. If anyone is thinking twice just give them some more experience under their belt before passing judgement because honestly once people see its benefits after getting started themselves most will never want anything else again. ! I like the fact that it is easy to use and has a lot of different functions. I also like that it is easy to customize. It can be a little buggy, but it is easy to fix. I would like to see more customization options. I would like to be able to customize the look and feel of the software. I also would like to be able to have more options when it comes to the types of reports that I can create. I am able to create reports more quickly and efficiently than I was before.