I like that it is very user friendly for my small group who uses this software daily to run our weekly meeting schedule. It's easy enough so anyone can use them! The features are great but could be more fully developed or enhanced with some added upgrades such as an online calendar option (such as Google Calendar). Great tool at low cost!! For me personally its being able add/edit contacts from other email accounts outside of CMS website itself. I use this product for my job at church. It is very easy to use and has many features that are very helpful. The interface could be much more user friendly. Also, the price is a little high for what it does, but it's worth it! The customer service team is great! They are always willing to help you with any questions you may have. We love using this software because it is so simple to use and makes keeping track of our information a breeze!