I like that it is very user-friendly for my non technical staff members who can easily pick up how this software works (which was not always easy in other programs).
It's also great because you have so many options when using any one project - whether its an invoice template which has been used over 100 times already OR if i am creating something new then there are literally thousands more templates available than we need! The support team at civil soft do amazing work too as they respond quickly AND helpfully whenever issues arise!! We're solving our invoicing problems here but some would say "it could be better". But really what else CAN'T BE BETTER? If your going into business where clients expect timely billing processes and good customer service go nowhere near anything less reliable/secure etc unless thats all part of their package deal.