When I received my item it was damaged during shipping. So I contacted customer service and Richard worked hard with me to get me parts quickly so I could use our new reverse osmosis system, despite struggling with parts ordered and not available due to COVID. I reassembled everything and there were a few small leaks in a few connections, but I swapped out the fittings and fitting holders from the parts bag and that seems to fix them. The system has been working great ever since! The ice machine was catching up and keeping up, the system as a whole kept up with our large family of high volume water users! We are very happy with that! My stepdaughter said her school friends steal her water and say we have the BEST water! The Culigan system we have had for 5 years with only 2 filters and a reverse osmosis membrane has never delivered such speed and quality! Very glad I made this purchase!
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