UPDATED DECEMBER 7, 2020•• There are no returns/refunds for a defective kettle. I expect this purchase to last over 6 months with normal use. I would not recommend buying this kettle, or if you notice any issues with the 'sticky' or difficult to remove lid you can return it for a full refund for up to 30 days. This is not the best quality for everyday use. •• Bean Envy Gooseneck Infuser Coffee Kettle - 1.2L - Premium Stainless Steel - BPA-Free Insulated Plastic - Ergonomic Handle - Glass Lid with Built-In Thermometer Offer: Bean Envy - - Returns window closed on July 7th, 2020 --- I have Bought this kettle on June 5, 2020 for $34.95. I've noticed that the Bean Envy usually helps with returns/exchanges so I felt comfortable with the purchase and continued to use the kettle despite the lid getting stuck and difficult to remove at times. Today the thermometer/top of the kettle lid fell apart when I removed the lid to fill for use so I'm looking for where to contact Revain customer service as I can't find the Bean Envy customer service contact. Information. I hope I can get some help for a full refund for a replacement kettle, if not I doubt I'll buy the same kettle as this lid failure seems to be a recurring problem for those looking to buy a tea/coffee kettle. kettle in the future.
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